This program is to help people effectively develop their Supervisory Management Skills. The course defines the role of a supervisor, and also the most common difficulties a supervisor will face in the workplace. Clear guidelines are given on each topic, together with comprehensive training materials, that form a very useful working manual. Practical exercises and case studies are used to develop the skills and techniques a successful supervisor needs, in their everyday working environment.
COURSE OBJECTIVES:
At the end of this training program, the candidates will be able to:
To clearly define the role of a supervisor
To set out clear guidelines for effective supervisory management
To enable participants to professionally supervise their staff, by understanding the key principles of leadership and motivation
To understand the principles of ‘effective communication’, and how to use good communication skills to ensure things get done properly, and on time.
To enable delegates to understand the value of delegation and prioritizing, so they are more effective and efficient in their supervisory role.
To examine the principles of management, effective planning, and self-organization
To give delegates greater self-awareness to enable them to improve their relationship with both those who manage them, and with their subordinates