Understanding human emotions and feelings is crucial for successful management, and it requires not only a high IQ but a high level of emotional intelligence (EQ). A true leader has to understand the impact of emotions on performance as well as be able to handle the feelings of both himself and others. As the pace of the world increases, and our environment makes more and more demands on our cognitive, emotional, and physical resources, Emotional Intelligence is an increasingly critical skill set for a true Leader.
Our unique course involves emotional intelligence training materials and provides participants with the competencies required to improve their Emotional Intelligence (EI) on their way to becoming unexcelled Leaders. Participants explore the importance of EI at both professional and social levels; they master the art of understanding others’ feelings and the ways to increase the effectiveness of their relationships at work and in life. You’ll study how to maintain positive collaborative relationships and overcome resistance and negativity. The course also covers various tools and techniques to help you perform your role as a Leader and manage emotions with confidence.
COURSE OBJECTIVES:
At the end of this training program, the candidates will be able to:
Delegates will learn the key skills of crisis management planning
Delegates will be able to anticipate many of the issues and incidents that could go wrong with regard to the company/organization
They will learn how to identify the root causes of the problem and communicate facts in a clear and effective manner
They will have a clear understanding of the elements involved in good crisis management
They will leave with the tools and skills required to create a workable and realistic crisis management procedure in their organization
Make an enquiry
If you would like to make an enquiry about the EMOTIONAL INTELLIGENCE – THINK LIKE A LEADER or require further information about any of our qualifications, please contact us by completing our enquiry form.